Support

Support

1. Customer Support

At Ourbuysell, we prioritize your experience. Our dedicated support team is here to assist you with any queries or issues you may encounter while using our platform.

2. Support Channels

  • Email Support: For detailed queries, email us at info@Ourbuysell.com. Our team strives to respond within 24 hours.
  • Phone Support: Speak directly with our support team by calling +1257558867. Phone support is available Monday to Friday, 9:00 AM to 6:00 PM (EST).
  • Live Chat: Access real-time assistance through our live chat feature available on the platform during business hours.

3. Frequently Asked Questions (FAQs)

Visit our FAQ section for quick answers to common questions about sending money, exchange rates, and account management.

4. How to Report an Issue

If you encounter a problem, please provide the following details for a quicker resolution:

  • Your full name and registered email address.
  • Transaction ID (if applicable).
  • A detailed description of the issue.
  • Any relevant screenshots or error messages.

Send the above details to info@Ourbuysell.com.

5. Contact Information

  • Email: info@Ourbuysell.com
  • Phone: +1257558867
  • Address: New York, 127 B/C, USA